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Privacy Policy

Online Privacy Policy

Privacy Policy
Sleep Treatment Solutions, LLC knows that you care how information about you is used and
shared, and we appreciate your trust that we will do so carefully and sensibly. This notice
describes our privacy policy. By visiting Sleep Treatment Solutions, LLC online, you are
accepting the practices described in this Privacy Policy. This Privacy Policy governs the URL
www.sleeptreatmentsolutions.com (“sleeptreatmentsolutions.com”), certain electronic
communications sent out by Sleep Treatment Solutions, LLC and information you provide in any
manner to Sleep Treatment Solutions, LLC. This website is owned and operated by Sleep
Treatment Solutions, LLC.
If you choose to visit sleeptreatmentsolutions.com, your visit and any dispute over privacy is
subject to this Privacy Policy and our Terms and Conditions, including limitations on damages
and application of the law of the state of Colorado. This Privacy Policy and the Terms and
Conditions may change at any time and for any reason and use of information that we gather
now is subject to the Privacy Policy in effect at the time of use unless you are otherwise notified.
We may email periodic reminders of our notices and conditions, unless you have instructed us
not to, but you should check our website frequently to see recent changes.
OUR COMMITMENT TO PRIVACY
Sleep Treatment Solutions, LLC is committed to your right to privacy and to keeping your
personal information private.
You can visit our website without telling us who you are. However, because our website includes
areas in which visitors can provide personally identifying information, we have developed this
Privacy Policy to inform you of our policies and practices regarding information we collect about
you. The information we learn from customers helps us personalize and continually improve
your buying experience at sleeptreatmentsolutions.com.
HOW WE COLLECT INFORMATION ABOUT YOU
Information You Voluntarily Provide. Sleep Treatment Solutions, LLC is required to ask certain
personal information about you when you fill out our snoring questionnaire. Such information
may include:
Medical history as it relates to snoring and sleep disorders
On some pages of this site, you can purchase products from us. The personal information that
may be collected at these pages includes:
Name
Address
Email address
Phone number
Credit/Debit Card Information
On certain pages, you can submit information about other people. For example, if you order a
gift online and want it sent directly to the recipient, you will need to submit the recipient’s
address. In this circumstance, the personal information collected about other people may
include:
Name
Address
Email address
Phone number
Automatic Information
sleeptreatmentsolutions.com also collects certain other information that cannot identify you
personally when you visit our website. This information includes your IP address and your
domain name. sleeptreatmentsolutions.com logs these IP addresses and domain names, and
aggregates them for system administration and to monitor the use of our site.
We use the aggregated information to measure the number of visits to our site, the average time
spent on our site, the number of pages viewed, and various other site statistics. This monitoring
helps us to provide a more useful and engaging online experience to
sleeptreatmentsolutions.com visitors, and helps us to improve the quality of our content.
We use cookies in order to manage user accounts and remarketing purposes. Cookies are not
used for any other reason on this site. A cookie is a small file that is sent out by a website,
accepted by the user’s browser, and placed on the user’s hard drive. You can always set your
browser to warn of cookies being placed, and then choose which cookies you want to accept
(note that you may not be able to use certain parts of our site if you decide not to accept
cookies). Sleep Treatment Solutions, LLC does not match any information gathered by cookies
with personal information you may have voluntarily submitted. A cookie can’t read data off your
hard disk or read cookie files created by other sites. sleeptreatmentsolutions.com uses cookies
to track user traffic patterns when you click on various links and promotions throughout the site.
If you would like to opt out of DoubleClick’s use of cookies please click here.
INFORMATION FROM OTHER SOURCES
For reasons such as improving personalization of our service (for example, providing better
product recommendations or special offers that we think will interest you), we might receive
information about you from other sources and add it to our account information. We also
sometimes receive updated delivery and address information from our shippers or other sources
so that we can correct our records and deliver your next purchase or communication more
easily.
WAYS INFORMATION ABOUT YOU IS USED
Your information will be used or disclosed in connection with any order you contemplate. When
you place an order with us, we obtain certain information from you including, but not limited to,
your telephone number, mailing address, email address, credit card information, and certain
medical information. We do not share your medical information or credit card information with
outside parties except to the extent necessary to complete your order. We employ other
companies and individuals to perform functions on our behalf. Examples include fulfilling orders,
delivering packages, sending postal mail and email, removing repetitive information from
customer lists, analyzing data, providing marketing assistance, processing credit card
payments, and providing customer service. These companies and individuals have access to
personal information needed to perform their function, but may not use it for other purposes.
We may contact you to provide information about treatment alternatives or other health-related
benefits and services that may be of interest to you.
Your information may be used or disclosed to the Food and Drug Administration (“FDA”) or to
entities regulated by the FDA relative to adverse events involving products or to enable product
recalls, repairs, or replacements of products; to public health or legal authorities responsible for
safeguarding public health or preventing injury or disease; or to health oversight agencies for
activities such as audits, investigations, inspections, or other proceedings to monitor our
operations, government health programs, or compliance with civil rights laws. You can register
with our website if you would like to receive electronic communications from Sleep Treatment
Solutions, LLC. Information you submit on our website will not be used for this purpose unless
you fill out the registration form. Every recipient of our electronic communications can quickly
and easily “opt out” of future such communications by following the instructions on any
electronic communication we send.
We use the information you provide about someone else when placing an order only to ship the
product and to confirm delivery. We do not share this information with outside parties except to
the extent necessary to complete that order as described above and as otherwise provided by
law.
As we continue to develop our business, we might sell or buy assets. In such transactions,
customer information generally is one of the transferred business assets. Also, in the unlikely
event that either Sleep Treatment Solutions, LLC or substantially all of its assets are acquired,
customer information will be one of the transferred assets.
We may exchange or rent your name and mailing address and certain other information (but not
your medical or credit card information) with other reputable companies that offer marketing
information or products not affiliated with Sleep Treatment Solutions, LLC. These companies
and organizations may use the information we share to provide special offers and opportunities
to you.
IF YOU PREFER THAT WE DO NOT SHARE THIS INFORMATION, YOU MAY OPT-OUT BY
E-MAILING US AT [email protected], OR CALLING US AT
844-807-5337. PLEASE REMEMBER TO INCLUDE YOUR NAME AND ADDRESS IN ANY
CORRESPONDENCE. IF YOU CHOOSE TO OPT-OUT VIA E-MAIL, PLEASE INCLUDE “OPTOUT”
IN THE SUBJECT LINE OF YOUR EMAIL.
From time to time, we release account and other personal information when we believe it is
appropriate to comply with law; enforce or apply our Terms and Conditions and other
agreements; or protect the rights, property, or safety of Sleep Treatment Solutions, LLC, our
users, or others. This includes exchanging information with other companies and organizations
for fraud protection and credit risk reduction.
YOUR RIGHTS WITH RESPECT TO MEDICAL INFORMATION
You have a right to inspect and copy your medical information and to amend your medical
information by sending a written request to Sleep Treatment Solutions, LLC at the address
provided below. We may deny requests for access and amendment in certain instances. You
have a right to submit a statement disagreeing to a decision to reject a proposed amendment, to
which we may respond.
You have a right to request and receive an accounting of disclosures of your medical information
that we or our business associates may make to certain third parties without your authorization
for most purposes other than treatment, payment or health care operations. We may charge a
fee if you request more than one accounting during any 12-month period. Your request must
specify the time period to be covered in the accounting, up to 7 years. You have a right to
request reasonable arrangements to ensure that communications containing your medical
information are provided to you in a confidential manner or to an alternate location. You have a
right to request restrictions on certain uses and disclosures of your medical information,
although we are not required to agree to a requested restriction. You have a right to request and
receive a paper copy of this Privacy Policy.
If you believe that your privacy rights have been violated, you have a right to complain to Sleep
Treatment Solutions, LLC or to the U. S. Department of Health and Human Services. You may
contact Sleep Treatment Solutions, LLC‘s Privacy Officer at the email address or phone number
provided below. No adverse action or retaliation will be taken against you for filing a complaint.
We are required to abide by the terms of this Privacy Policy currently in effect. We reserve the
right to change the terms of this notice and make the new policy effective for all of the medical
information about you that we maintain. Any revised Privacy Policy will be posted on our
website, and provided in response to written, telephone or email requests.
SECURITY
sleeptreatmentsolutions.com uses generally accepted, industry-standard security systems,
software, and encryption technologies to protect against unauthorized access to
sleeptreatmentsolutions.com servers, equipment, and other components of our online presence.
We appreciate your concerns about the security of your confidential online business
transactions. sleeptreatmentsolutions.com takes security measures to protect any information
passed between our site and your computer during ordering sessions; however,
sleeptreatmentsolutions.com cannot guarantee that any electronic commerce is totally secure.
sleeptreatmentsolutions.com will take measures to secure and protect all customer-specific
information from loss, misuse, and alteration. It is important for you to protect against
unauthorized access to your password and to your computer. Be sure to sign off when finished
using a shared computer.
OUR COMMITMENT TO CHILDREN’S PRIVACY
We never collect information from anyone we know to be under 18, and no part of our website is
designed to attract anyone under 18.
OTHER SITES
From time to time, sleeptreatmentsolutions.com may link to other websites not affiliated with
Sleep Treatment Solutions, LLC. Sleep Treatment Solutions, LLC attempts to link only to those
websites which also respect a visitor’s privacy and the goals of Sleep Treatment Solutions, LLC.
However, Sleep Treatment Solutions, LLC cannot be responsible for the content or policies of
third-party websites. Please check with these third-party organizations or companies for their
specific privacy policies. If you find inoperable links or are concerned about any of the sites that
sleeptreatmentsolutions.com currently links to, please inform Sleep Treatment Solutions, LLC by
contacting us at [email protected]
CONTACTING Sleep Treatment Solutions, LLC
If you would like to contact Sleep Treatment Solutions, LLC about correcting information we
might have collected, or if you have any questions about this Privacy Policy, please email us at
[email protected]
To protect your privacy and security, we will take reasonable steps to verify your identity before
granting access to your information or making corrections. Effective 05/17

Sleep Treatment Solutions, LLC (the “Company”) respects the privacy concerns of the users of its website, www.sleeptreatmentsolutions.com  and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.

Please also review the Terms of Use at [INSERT DOMAIN NAME FOR TERMS OF USE] which also govern use of this Site.

Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.

The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.

Children Age 13 and Under: The Company recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.

The Company nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:

  1. Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
  2. Know the sites your kids are visiting and which sites are appropriate.
  3. Look for Website privacy policies. Know how your child’s information is treated.
  4. Check out the FTC’s site for more tips on protecting children's privacy online

Use of Cookies: Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Company uses the following cookies on the Site:

Cookie Name Purpose
_kjb_session Kajabi session cookie Tracks your active admin session so you don't need to re-login
kjba Kajabi affiliate token Tracks which affiliate has referred an offer purchase
_abv Admin bar hidden Tracks whether the user wishes their admin previewing bar to be hidden

Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

Links to External Sites: The Company is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at [INSERT LEGAL EMAIL ADDRESS], including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

Contact Information for Complaints or Concerns: If you have any complaints or concerns about the Company or about this privacy statement, please contact:

Via email: [INSERT LEGAL EMAIL ADDRESS]

or

Via regular mail: [INSERT COMPANY NAME and ADDRESS]

Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.

Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.

Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Last Updated: November 10, 2015

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